End User License Agreement (EULA)
Last updated: November 24, 2024
🔒 Privacy-First License Agreement
This EULA governs your use of Infloq, a privacy-first influencer marketing platform that automatically deletes most data after 6 months and maintains minimal data storage practices.
1. Agreement Overview
This End User License Agreement ("EULA") is a legal agreement between you ("User," "Brand," or "Creator") and Infloq ("we," "us," or "Company") for the use of our AI-powered influencer marketing platform and related services. By accessing or using Infloq, you agree to be bound by this EULA.
2. License Grant
2.1. Limited License
Subject to your compliance with this EULA, we grant you a limited, non-exclusive, non-transferable, revocable license to:
- Access and use the Infloq platform for legitimate influencer marketing purposes
- Create and manage brand or creator profiles
- Engage in collaborations through our AI-powered matching system
- Use our analytics and reporting tools
- Access customer support and platform resources
2.2. License Restrictions
- You may not reverse engineer, decompile, or disassemble the platform
- You may not create derivative works or modifications
- You may not use the platform for illegal or unauthorized purposes
- You may not attempt to circumvent security measures
- You may not scrape or extract data through automated means
3. User Responsibilities
3.1. Account Security
- Maintain the confidentiality of your account credentials
- Notify us immediately of unauthorized access
- Provide accurate and current information
- Use strong passwords and enable two-factor authentication when available
3.2. Content Responsibility
- Ensure all uploaded content complies with applicable laws
- Respect intellectual property rights
- Avoid uploading malicious or harmful content
- Maintain professional conduct in all platform interactions
3.3. Compliance Requirements
- Follow advertising disclosure requirements
- Comply with FTC guidelines and local regulations
- Respect platform community guidelines
- Honor collaboration agreements and payment terms
4. Data Handling & Privacy
4.1. Privacy-First Data Practices
- Automatic Deletion: Most data is automatically deleted after 6 months
- Video Content: Videos are never stored on our servers
- Minimal Storage: We maintain only essential data for platform functionality
- User Control: Request data deletion anytime via support@infloq.com
4.2. Third-Party Services
- Payment Processing: Stripe handles payment data (globally trusted)
- AI Services: OpenAI, Claude, and Gemini for platform features
- Other Services: Data deleted upon request, excluding AI services
5. Intellectual Property
5.1. Platform Ownership
- Infloq retains all rights to the platform software and technology
- AI algorithms and matching technology are proprietary
- Trademarks, logos, and branding remain our property
- Platform improvements and updates are owned by Infloq
5.2. User Content Rights
- You retain ownership of content you upload
- You grant us necessary licenses to provide platform services
- Content licenses terminate when data is deleted
- We respect creator and brand intellectual property
6. Service Availability
6.1. Platform Availability
- We strive for 99.9% uptime but cannot guarantee continuous availability
- Scheduled maintenance may temporarily interrupt service
- Emergency maintenance may occur without prior notice
- We are not liable for third-party service disruptions
6.2. Feature Updates
- We may add, modify, or remove features at our discretion
- Significant changes will be communicated to users
- AI matching algorithms are continuously improved
- New privacy features may be added without notice
7. Limitation of Liability
7.1. Service Limitations
- Platform is provided "as-is" without warranties
- We are not liable for collaboration outcomes
- Users are responsible for their business relationships
- We do not guarantee specific results or earnings
7.2. Liability Caps
- Maximum liability limited to fees paid in the last 12 months
- No liability for indirect or consequential damages
- Force majeure events exclude our liability
- Data loss covered by our backup and privacy policies
8. Termination
8.1. Termination by User
- You may terminate your account at any time
- Contact support@infloq.com for account deletion
- Data deletion follows our privacy-first policies
- Outstanding payments must be settled before termination
8.2. Termination by Infloq
- We may terminate accounts for EULA violations
- Notice will be provided when possible
- Data deletion still follows privacy-first approach
- Refunds handled on a case-by-case basis
9. Governing Law
- This EULA is governed by Indian law
- Disputes will be resolved in Mumbai, India jurisdiction
- International users acknowledge Indian law compliance
- GDPR and other privacy laws are respected where applicable
10. Updates to EULA
We may update this EULA to reflect:
- Changes in platform functionality
- Legal or regulatory requirements
- Enhanced privacy protection measures
- Improved user experience features
Users will be notified of significant changes via email or platform notifications.
11. Contact Information
For EULA-related questions and license inquiries:
Email: support@infloq.com
Subject Line: "EULA Inquiry - [Your Question]"
Legal Team: Infloq Legal Department
Address: Mumbai, India - 410210
By using Infloq, you acknowledge that you have read, understood, and agree to be bound by this End User License Agreement.
Last updated: November 24, 2024